Refunds Policy

At Square Foot Gardening Foundation, we strive to provide high-quality and enriching online gardening courses to our valued customers. We understand that circumstances may change, and you may find it necessary to request a refund for your purchase. We want to ensure a smooth and transparent process for handling refund requests. Please take a moment to review our refunds policy outlined below:

1. Eligibility for Refunds:

  • You are eligible for a refund if you have purchased our online gardening course within the last 30 days.
  • To qualify for a refund, you must have completed less than 30% of the course content. This ensures that only genuine cases are considered for refunds.

2. Non-Eligibility for Refunds:

  • Refund requests made after 30 days of the purchase date will not be entertained.
  • No refunds will be granted if you have completed more than 30% of the course content.

3. Valid Reasons for Refunds:

We will consider refund requests in the following situations:

  • Technical issues: If you experience continuous technical problems with accessing the course materials despite reasonable attempts to resolve them.
  • Dissatisfaction with course content: If you believe the course did not meet the expectations or descriptions provided at the time of purchase.
  • Duplicate purchase: In case of accidental duplicate purchases of the same course.

4. Refund Process:

  • To initiate a refund request, you must contact our customer support team via email at [email protected] and provide the necessary details of your purchase.
  • Our team will review your request and verify your eligibility for a refund based on the criteria mentioned in this policy.
  • If your request is approved, the refund will be issued to the original payment method used during the purchase within 10 business days.

5. Course Access After Refund:

  • Upon receiving a refund for the gardening course, your access to the course materials will be revoked, and you will no longer be able to view or download any course content.

6. Contact Information:

If you have any questions or concerns regarding our refunds policy or wish to request a refund, please reach out to our customer support team at [email protected]

Please note that our refunds policy is designed to be fair and reasonable to both our customers and our organization. We appreciate your understanding and look forward to providing you with an excellent online gardening learning experience. Happy gardening!